Florida SHOTS™: Keeping SHOTS in Check

Florida SHOTS allows you to reset your password by answering user-selected security questions. Once questions and answers are on file, if you forget your password, click the “Forgot your password?” link on the login screen. You will be prompted to enter your organization login ID and username and then answer your security questions. If the questions are answered correctly, you will be allowed to reset your password. If the questions are not answered correctly after three attempts, your account will be locked and your local account administrator or the Florida SHOTS help desk will need to unlock the account.

For more information see the Quick Tips for Full-Access Accounts or Quick Tips for View-Only Accounts.

There you are ready to print out a patient’s blue card (Form 680), but where is the doctor’s signature for electronic certification? When a Florida SHOTS account is activated, the doctor is often signed up as a system user so that his or her name appears as a selection for a certified 680 electronic signature. But in reality, the doctor might not use the system at all. This can lead to expired passwords and inactive accounts for the following reasons. Because of security protocols, the password for a user must be reset every 30 days and if that user does not log on to the Florida SHOTS system within 60 days of the password expiration, the User ID becomes inactive. Since the doctor never logs on this is when the doctor’s name disappears from the drop down menu for electronic certification.

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