Florida SHOTS™: Keeping SHOTS in Check

Having trouble establishing patient access to immunization records? Download a step-by-step guide to get your patients secure, online access to their certified 680. The guide is available in Spanish and English.

Q: I saved my patients’ shot records in Florida SHOTS but schools and daycares can’t print them out. Why is this?

A: Schools and daycares have view-only access accounts, so they are not able to certify (e-sign) the DH Form 680. To enable these organizations to print valid and up-to-date Form 680s, you must certify the forms for your patients in your office.

If you need assistance in creating the certified (e-signed) Form 680, please refer to the “User Guide” and/or in “Web-Based Training” located under “Customer Support” in Florida SHOTS. You may also call the Florida SHOTS help desk for live help at (877) 888-7468.

Question:
An “Open Session” message sometimes appears when I try to login to Florida SHOTS, and I’m not able to continue logging in. What causes this?

Answer:
Most often offices get the “Open Session” message because they didn’t sign out of Florida SHOTS during their previous visit. If you “x” out of the window instead of clicking “Sign out” and the system has not timed out, it will still see your account as having an open session. To prevent this, click “Sign out” each time you finish using the registry.